Dental Products
Project Overview
Zendora Dental, an eCommerce business, needed a custom Shopify solution to apply location-based discounts at checkout while maintaining real-time pricing from their ERP system. They wanted to streamline the checkout process and automate discount applications without upgrading to Shopify Plus
Our team developed a tailored Shopify integration that enabled automatic discounting based on customer location and ensured real-time price synchronization with their ERP system.
Challenges
Feature Limitations
Shopify’s standard plans lacked advanced discount capabilities.
Checkout Complexity
Needed smooth discount application without disrupting the user journey.
ERP Syncing
Required real-time pricing and inventory integration with ERP.
Dynamic Discounting
Required automated discount logic for diverse customer segments.
What we did in the Process

Custom Discount Logic
Built a custom API to connect Shopify with SAP ERP. This enabled real-time pricing based on customer-specific account details.

Real-Time ERP Integration
Used a theme-app-extension and custom checkout fields to avoid webhook delays, improving pricing accuracy during busy times.

Streamlined Checkout Experience
Added session-based tokens and draft orders to handle sensitive data securely while supporting live pricing updates.
Product Offerings
Dynamic discount logic tailored by customer region to drive localized marketing strategies.
Consistent and accurate pricing powered by ERP connectivity.
Simplified backend with draft order automation, reducing manual errors.
Users redirected smoothly to customized checkout, improving conversion and clarity.

The Impact

Cost Efficiency
Avoided need for Shopify Plus by building custom features within existing plan.

Improved UX
Customers experienced faster, more transparent checkout with automatic discounts.

Operational Streamlining
Reduced manual tasks and improved system reliability with ERP automation.
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