Dental Products

Project Overview

Zendora Dental, an eCommerce business, needed a custom Shopify solution to apply location-based discounts at checkout while maintaining real-time pricing from their ERP system. They wanted to streamline the checkout process and automate discount applications without upgrading to Shopify Plus

Our team developed a tailored Shopify integration that enabled automatic discounting based on customer location and ensured real-time price synchronization with their ERP system.

Challenges

Feature Limitations

Shopify’s standard plans lacked advanced discount capabilities.

Checkout Complexity

Needed smooth discount application without disrupting the user journey.

ERP Syncing

Required real-time pricing and inventory integration with ERP.

Dynamic Discounting

Required automated discount logic for diverse customer segments.

What we did in the Process

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Custom Discount Logic

Built a custom API to connect Shopify with SAP ERP. This enabled real-time pricing based on customer-specific account details.

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Real-Time ERP Integration

Used a theme-app-extension and custom checkout fields to avoid webhook delays, improving pricing accuracy during busy times.

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Streamlined Checkout Experience

Added session-based tokens and draft orders to handle sensitive data securely while supporting live pricing updates.

Product Offerings

Dynamic discount logic tailored by customer region to drive localized marketing strategies.

Consistent and accurate pricing powered by ERP connectivity.

Simplified backend with draft order automation, reducing manual errors.

Users redirected smoothly to customized checkout, improving conversion and clarity.

Product Offer Illustration

The Impact

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Cost Efficiency

Avoided need for Shopify Plus by building custom features within existing plan.

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Improved UX

Customers experienced faster, more transparent checkout with automatic discounts.

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Operational Streamlining

Reduced manual tasks and improved system reliability with ERP automation.

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