Dental Products

Project Overview

Zendora Dental, an eCommerce business, needed a custom Shopify solution to apply location-based discounts at checkout while maintaining real-time pricing from their ERP system. They wanted to streamline the checkout process and automate discount applications without upgrading to Shopify Plus.

Our team developed a tailored Shopify integration that enabled automatic discounting based on customer location and ensured real-time price synchronization with their ERP system.

Challenges

Feature Limitations

 Shopify’s standard plans lacked advanced discount capabilities. 

Checkout Complexity

Needed smooth discount application without disrupting the user journey. 

ERP Syncing

Required real-time pricing and inventory integration with ERP.

Dynamic Discounting

Required automated discount logic for diverse customer segments. 

What we did in the Process

Custom Discount Logic 

Built a custom API to connect Shopify with SAP ERP. This enabled real-time pricing based on customer-specific account details. 

Real-Time ERP Integration 

Used a theme-app-extension and custom checkout fields to avoid webhook delays, improving pricing accuracy during busy
times. 

Streamlined Checkout Experience 

Added session-based tokens and draft orders to handle sensitive data securely while supporting live pricing
updates. 

Product Offerings

Location-Based Discounts 

Dynamic discount logic tailored by customer region to drive localized marketing strategies. 

Live Pricing Sync 

Consistent and accurate pricing powered by ERP connectivity. 

Automated Order Processing 

Simplified backend with draft order automation, reducing manual errors. 

Enhanced Checkout Flow 

Users redirected smoothly to customized checkout, improving conversion and clarity. 

The Impact

Cost
Efficiency

Avoided need for Shopify Plus by building custom features within existing plan.

Improved
UX

Customers experienced faster, more transparent checkout with automatic discounts.

Operational Streamlining

Reduced manual tasks and improved system reliability with ERP automation.

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