Shopify Custom Solution
for B2B eCommerce

Project Overview

A B2B eCommerce client using Shopify needed a custom real-time pricing solution integrated with their SAP ERP system. Their goal was to provide accurate, dynamic pricing at checkout while ensuring seamless synchronization with SAP. Shopify's webhook limitations posed a challenge, requiring a tailored approach to optimize pricing updates and customer experience.

Challenges

Real-time Pricing Accuracy

Shopify needed to reflect SAP’s dynamic pricing instantly. 

Webhook Delays

Delayed webhook updates caused pricing issues during peak hours. 

Data Security

Secure session token management was essential for syncing data. 

Customer Accessibility

 Needed seamless experience for both logged-in and guest users. 

What we did in the Process

SAP Integration Setup

Built a custom API to connect Shopify with SAP ERP. This enabled real-time pricing based on customer-specific account details. 

Fast Checkout Enhancement

Used a theme-app-extension and custom checkout fields to avoid webhook delays, improving pricing accuracy during busy
times. 

Security Implementation 

Added session-based tokens and draft orders to handle sensitive data securely while supporting live pricing
updates. 

Product Offerings

Real-Time SAP Pricing Sync 

We enabled real-time synchronization between SAP and Shopify, ensuring each customer received accurate pricing instantly at checkout. 

Enhanced Checkout Process 

With faster pricing updates and customized checkout fields, customers experienced a smoother and more intuitive buying journey. 

Advanced Data Security 

Session-based authentication ensured the secure exchange of pricing and customer data across platforms. 

Seamless User Experience 

Both B2B and guest users benefited from dynamic pricing updates without needing to log in, ensuring wide accessibility. 

The Impact

Pricing 
 Accuracy 

Achieved a 95% improvement in real-time pricing precision across all customer segments.

Performance
Boost

Reduced update delays by 80%, ensuring faster and more reliable pricing during peak traffic.

Customer Satisfaction

Streamlined checkout with accurate pricing significantly enhanced overall user experience and trust.

Other Case Studies

We sweat the small stuff — animations, transitions, responsiveness — it all matters.

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hertrove
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tony and guy

Other Case Studies

We sweat the small stuff — animations, transitions, responsiveness — it all matters.

mero
hertrove
first img
tony and guy
skin and hair

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