WordPress Services
Shopify Services
Webflow ServicesShopify Custom Solution
for B2B eCommerce
Project Overview
A B2B eCommerce client using Shopify needed a custom real-time pricing solution integrated with their SAP ERP system. Their goal was to provide accurate, dynamic pricing at checkout while ensuring seamless synchronization with SAP. Shopify's webhook limitations posed a challenge, requiring a tailored approach to optimize pricing updates and customer experience.
Challenges
Real-time Pricing Accuracy
Shopify needed to reflect SAP’s dynamic pricing instantly.
Webhook Delays
Delayed webhook updates caused pricing issues during peak hours.
Data Security
Secure session token management was essential for syncing data.
Customer Accessibility
Needed seamless experience for both logged-in and guest users.
What we did in the Process
SAP Integration Setup
Built a custom API to connect Shopify with SAP ERP. This enabled real-time pricing based on customer-specific account details.
Fast Checkout Enhancement
Used a theme-app-extension and custom checkout fields to avoid webhook delays, improving pricing accuracy during busy times.
Security Implementation
Added session-based tokens and draft orders to handle sensitive data securely while supporting live pricing updates.
Product Offerings
We enabled real-time synchronization between SAP and Shopify, ensuring each customer received accurate pricing instantly at checkout.
With faster pricing updates and customized checkout fields, customers experienced a smoother and more intuitive buying journey.
Session-based authentication ensured the secure exchange of pricing and customer data across platforms.
Both B2B and guest users benefited from dynamic pricing updates without needing to log in, ensuring wide accessibility.
The Impact
Pricing
Accuracy
Achieved a 95% improvement in real-time pricing precision across all customer segments.
Performance
Boost
Reduced update delays by 80%, ensuring faster and more reliable pricing during peak traffic.
Customer Satisfaction
Streamlined checkout with accurate pricing significantly enhanced overall user experience and trust.
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