What Was Happening?
Site editors were constantly seeing a “Connection Lost” message when working on WooCommerce orders and standard posts. Naturally, this raised alarms—especially when it seemed to suggest failed saves or connectivity issues.
But here’s the thing:
- ✔️ Orders were saving fine.
- ✔️ No data was actually lost.
- ❗ The error was just… stuck.
After digging in, we discovered that this wasn’t a connectivity issue—it was a cosmetic one, triggered by outdated plugin behavior and custom code.
What We Fixed
1. Outdated Plugins
We updated plugins in the staging environment. Once they were current, the issue stopped appearing—clearly a compatibility glitch was at play.
2. Sticky Notices from Custom CSS
A forgotten CSS snippet in functions.php forced all admin notifications to stay visible—including the outdated “Connection Lost” alert. We cleaned it up and restored normal notice behavior.
3. Extensive Testing
We validated edits on posts, pages, and orders—no data loss, and no misleading alerts. Admins could now work without distraction or false warnings.
4. Client Reassurance
We explained the situation to the client—ensuring they knew everything was saving properly all along, and no backend issue was putting data at risk.
The Outcome?
A smoother editing experience, no scary warnings, and fewer distractions for the team.
Not every WordPress bug is what it seems.
Let Integriti Studio help you fix the ones that aren't.
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