Improving Search Accuracy in WordPress Directories

A healthcare provider directory was falling short: users couldn’t search short names like "Wu" or full names like "John Smith" and get correct results. Freshy stepped in to rebuild the logic behind the search—making it smarter, faster, and more forgiving.

The Problem

Users faced two main issues:

  • Short Names Didn’t Work: Two-letter last names were blocked due to a minimum character rule.
  • Full Names Failed: Typing a full name returned no results, even when the individual parts matched.

These flaws meant frustrated users and missed connections.

What We Fixed

🔍 Smarter Matching


We rewrote the search logic so it could handle two-letter names—now providers like “Li” or “Wu” show up just fine.

⏳ Better Timing


The search now waits 1.5 seconds after the user stops typing (or triggers instantly with Enter). This prevents older, slower requests from overwriting better results.

🧠 Full Name Parsing


Typing a full name like “Sarah Lee” now gets split and matched across both first and last names.

Results That Matter

✅ Users now get the right results—no matter the name length
✅ Search is faster, more accurate, and easier to use
✅ Full name queries now behave as users expect

Struggling with directory search limitations on your WordPress site?
Let Integriti Studio optimize it for clarity, speed, and results.

Need help improving your WordPress forms or custom workflows? We build clean, reliable, and growth-driven WordPress solutions—without breaking a sweat.

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