Improving Checkout UX for Printify + Local Pickup in WooCommerce

Issue Overview

The store owner requested a full review after reports of:

• Printful-related backend errors (despite now using Printify)

• Confusing shipping settings

• Poor cart feedback after item addition

• Inconsistent user guidance for shipping vs. pickup

What We Found

⚠️ Legacy Plugin Conflicts

Old Printful settings caused backend errors—even for products now powered by Printify.

🚚 Shipping Class Gaps

Some Printify items didn’t have the right “shippable” class, breaking fulfillment flows.

📍 Limited Pickup Clarity

Local pickup was Florida-only, but the UI didn’t clearly communicate that to users.

🛒 Cart Feedback Missing

Add-to-cart action just refreshed the page—no cart toggle, no confirmation, no prompt to continue.

Fixes & Testing

• Ran real test orders: one shipped via Printify, one marked for pickup

• Applied a one-time coupon to simulate checkout without disrupting analytics

• Flagged products missing correct shipping classes

• Recommended design tweaks for:

• Address change visibility

• Cart behavior (toggle or redirect after adding)

• Clear shipping/pickup messages during checkout

Outcome

With real-world testing and strategic UX fixes, the store now:

• Handles Printify orders reliably

• Guides users smoothly between shipping and pickup

• Prevents backend errors from outdated configurations

• Improves cart flow and encourages checkout

Need Checkout Help?

Integriti Studio can streamline your WooCommerce store for better shipping, dropshipping, and conversion.

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