How to Fix Submission Errors in Gravity Forms Caused by Google Sheets Plugin Conflicts

Issue Background:

On a certification form built with Gravity Forms and Gravity Perks’ Nested Forms feature, users could fill out the first set of fields but faced errors or endless loading when trying to submit additional entries.

The form had previously functioned normally, prompting a review of recent changes and potential conflicts with third-party plugins or environment mismatches.

Diagnosis & Key Findings:

• Deactivated potential blockers: reCAPTCHA, WP Rocket, and Imagify were ruled out as causes.

• Validated field setup: No form-level misconfiguration was found.

• Traced issue to GF Google Sheet Connector: The integration had silently failed due to being disconnected—likely triggered by staging environment restrictions.

Resolution Steps:

1. Isolated the broken integration:
   Identified GF Google Sheet Connector as the issue during plugin-by-plugin testing.

2. Reconnected Google account:
   Reauthenticated the plugin using the correct Google credentials and enabled sheet syncing again.

3. Tested with nested entries:
   Ran successful form submissions using the full “Add House” flow to confirm resolution.

4. Planned ahead for production:
   Logged the integration as an environment-sensitive plugin to reconnect prior to launch.

Final Outcome:

After restoring the Google Sheets connection, multi-entry Gravity Forms submissions worked as intended. The issue was contained to the staging environment, allowing the client to move forward confidently with their site launch.

Form not submitting? Not sure which plugin is breaking it?

Integriti Studio can help debug third-party integration conflicts and restore your Gravity Forms workflow—no submission left behind.

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