đźš« The Problem: Unwanted Submissions from Outside Service Areas
The client’s WooCommerce site was getting flooded with form entries from users outside their target ZIP code list—wasting valuable time and resources.
They wanted a simple, automatic way to stop this and only allow form submissions from approved ZIP codes.
🔍 What We Found
- Gravity Forms doesn’t support this natively. There's no built-in ZIP validation.
- A custom solution was required using a predefined ZIP list and a validation hook.
- Initially, the client wanted this for one form, but later expanded it to cover all forms site-wide.
đź› Implementation Steps
Step 1: Create a ZIP Code List
We converted the client’s list of 209 valid ZIP codes into a PHP array:
php
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$allowed_zips = ['20105', '20109', '20110', '20111', '20112', ...];
Step 2: Add Custom Validation Hook
We used a Gravity Forms filter to check the ZIP code field before submission:
php
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add_filter('gform_field_validation_4_9', 'custom_zip_validation', 10, 4);
function custom_zip_validation($result, $value, $form, $field) {
  $allowed_zips = [...]; // your ZIP list
  if (!in_array($value, $allowed_zips)) {
    $result['is_valid'] = false;
    $result['message'] = 'Sorry, we do not service your area.';
  }
  return $result;
}
(4 = Form ID, 9 = ZIP Code Field ID)
Step 3: Resolve Other Errors
While testing, we encountered unrelated JavaScript issues that were not tied to the ZIP logic. Once confirmed, we pushed the code live without risk.
Step 4: Make It Global
Later, we upgraded the logic to work across all forms by checking for any field labeled "ZIP Code" dynamically—so no need to edit each form individually.
🚀 Results That Matter
- The site now automatically blocks ZIP codes outside the service area.
- Lead quality and team productivity have both improved.
- The setup is easy to update or expand as needed.
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